4 in 10 Singapore consumers less than satisfied with online shopping experience despite jump in spending
SINGAPORE, Sept 22 — Despite spending more when shopping online during the Covid-19 outbreak, about four in 10 Singaporean consumers are not satisfied with the experience, a recent study found. Major e-commerce brands such as Shopee, Qoo10 and Lazada were also rated lowly in terms of consumer satisfaction by Singaporeans polled, despite higher usage rates. […]
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