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Philippines: Consumer complaints vs banks rising — BSP

MANILA, Philippines — Consumer complaints about failure to avail of banking services, accrued interest as well as questions on suspension of loan payments, rose during the Luzon-wide enhanced community quarantine, according to the Bangko Sentral ng Pilipinas. BSP Governor Benjamin Diokno said the BSP’s Consumer Assistance Mechanism (CAM) received 21,913 complaints through electronic mails from […]

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