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Philippines: Consumer complaints down in 2021

MANILA, Philippines — The Bangko Sentral ng Pilipinas (BSP) said consumer complaints declined by 17.6 percent to 19,181 last year from 23,275 in 2020. The regulator said almost half or 46 percent of the total number of consumer complaints last year were processed through the automated chatbot BSP Online Buddy (BOB). This was a significant […]

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Vietnam to announce national online meeting platforms in June

The Ministry of Information and Communications has approved a plan on promoting the development and use of next-generation national online meeting platforms in Vietnam. After assessing online meeting platforms developed by key technology firms in accordance with set criteria, the Ministry of Information and Communications (MIC) plans to announce the platforms for state agencies, organizations, […]

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Thailand: Covering the new entry rules

Starting from April 1, visitors entering Thailand enjoy more relaxed conditions after authorities dropped a negative pre-arrival RT-PCR Covid-19 test requirement. Yet the hotel sector remains adamant that a recovery is impossible until all the rules are removed. What are the new Test & Go rules? Travellers no longer have to present a negative pre-arrival […]

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