Indonesia – I prefer it in cash: Passengers, travel agents upset over airline refund policy
Air passengers and travel agents are not happy about airlines’ refund policies as the COVID-19 pandemic hits air travel demand. A recently issued government policy that bans all passenger travel further exacerbates the situation. Chandra Hidayatul Akbar, 24, who lives in Medan, North Sumatra, has to accept the fact that low-cost carrier AirAsia Indonesia will only give […]
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