Vietnam: Many cheated buyers fail to act

  • Aug 13, 2016

Vietnam: Many cheated buyers fail to act

Saturday, 13 August 2016 – Up to 44 per cent of consumers whose rights were violated when purchasing goods do not report the problem, the Ministry of Industry and Trade’s Vi?t Nam Competition Authority (VCA) reported yesterday.

The report is based on a survey of 3,000 respondents, conducted in March and April in 12 areas.

More than a half of those surveyed said their rights and benefits were violated at least one time when purchasing goods.

Phan Th? Th?ng, deputy head of VCA’s Office for Consumers Right Protection, said the number of complaints in the food and beverage sector was highest, accounting for 20 per cent of the total, followed by electronic home appliances with 13 per cent, and daily necessities with 13 per cent. Read More?